Trust the HFC Process
No matter the service you desire, The Hardwood Floor Company’s process takes place in several phases. While staying consistent, so no board or tile goes forgotten, 20 years of experience within the flooring industry contribute towards a well-thought-out process leading to a result you’ll be proud to walk on.
1. Visit Our Showroom
It all has to start somewhere.
The moment you walk through the door, you’re welcomed by our design staff ready to help you along your way. Once we learn more about your flooring needs, hopes, and expectations, we’ll show you our extensive array of flooring samples. From some of the premier brands in the industry to budget-friendly options that don’t sacrifice quality, there’s so much you’ll see. We take into consideration your lifestyle, desires, budget, and more to help identify the best flooring option for you.
2. In-Home Consultation
Next, we will schedule an in-home consultation with you. Our team will bring the chosen samples to your house and talk to you about the length of the process and what may be involved.
We’ll also obtain any much-needed details to provide you with a written quote. We offer free consultations to Bend and its surrounding communities.
3. Sign and Schedule
Once signatures and deposits are collected, we’ll schedule your project. We appreciate that you have trusted us with your investment. It’s why we work hard to make the process as smooth as possible.
About a week before your project begins, we’ll schedule a job walk through to make sure we missed no details while delivering necessary materials.
4. Wrap Up
It’s essential to The Hardwood Floor Company that we not only meet your expectations but also exceed them. We work hard to address and overcome any unforeseen complications. We’ll also discuss any “punch list” items that have come to your attention. By the time the job is wrapped up, we feel confident you’ll be delighted with the result.
At The Hardwood Floor Company, flooring is what we do. It’s no secret that we are Central Oregon’s premier flooring company—and we can’t wait to show you why!
To schedule an estimate, please call us today.
"Very polite and respectful of our home. We had our whole house in laminate flooring and we love it. If you want a A+ job call this company."
- Monty and Diane Jolley
Great experience. Professional service. Very satisfied.
"I would highly recommend this company we had a really great experience with them. We are really happy with our hickory floors, tiled bathrooms and plush carpets. The whole team were very professional. We are so happy with our remodel and so glad we went with the Hardwood floor company!!"
- David S.
The Crew Was Fantastic
"From start to finish I have nothing but great things to say about The Hardwood Floor Company! They came out and took some measurements and provided a fair, detailed estimate. Work was completed in a timely manner, and we were kept up to speed on daily progress. The crew was fantastic, cleaned up at the end of each day, and even brought in our packages that were delivered while they were there. I would not hesitate to use this company again, and would highly recommend them. We had a demo/replacement of laminate flooring to include base board removal, and I am very impressed by the results!"
- Joshua Zack
Prompt and Courteous Customer Service
"We love our new floors! Our floors exceeded our expectations, and the demo/installation wasn't as bad as we thought it would be. David assisted in solving some problems we had in regards to the removal of layers of other floor products before the new floor could be installed. The crew he sent to work on our project did an excellent job, and were a delight to have in our home. After installation, we had a question regarding one plank in the floor. David came over that very day, looked at it and sent someone over to fix it the very next day....really, it's true, the very next day! We were very pleased with the service we received!"
- Barbara and Craig A.
"A big shout out to The Hardwood Floor Company! From start to finish, we were treated to their professional expertise and supported through the process with ease. We are so happy with our new flooring and will definitely recommend them to our friends and family. Thanks!"
- Susan Zenor
"We had a great experience having a new laminate floor installed. Jaz and Lewis were on time and did the dinning room, ,kitchen, and two hallways plus placing new mouldings in 1 1/2 days. They did a great professional job."
- Pam C.
Quality craftsmanship and great communication.
"The Hardwood Floor Company went above and beyond in the installation of hardwood flooring throughout my entire house and tile in the bathrooms. The crew showed excellent craftsmanship and were nice enough to let me hover over and answer my many questions. David and co. communicated regularly with me throughout the entire process and were patient with me as I kept pushing back the install date. The floors are beautiful and I couldn't be happier. The house now feels like a home."
- Nathaniel P.
Excellent Service and Results
"The Hardwood Floor Company did a great job for us. David, Sandra, and crew were very attentive to our concerns and questions while preparing for, and completing the installation. They provided very professional service. We are very excited about our new wood floors, and baseboards. Thank you."
- Don W.
Solid Customer Service
"David leads a solid team at this family owned company! They deliver solid customer service with unmatched communication and follow up. They always stand behind their work and make sure you are happy at the end of the job! They have installed countless floors for me (tile, hardwood, carpet, vinyl, laminate) and we always end up satisfied with the quality of work they deliver!"
- Jesse Rowden
Great selection of Hardwood as well as other flooring materials.
"Very knowledgeable with design and attention to installation detail, you cannot go wrong with this dynamic team at The Hardwood Floor Company. Their boutique style showroom is very inviting and the selection is outstanding. You can find anything from laminate flooring or vinyl plank to high end, oil-finished hardwoods."
- Rex R.
First Class Work
"We invested in beautiful French white oak floors when we bought our home and did not maintain them well the first year. David and The Hardwood Floor Co. team did an amazing job knowing what would bring them back to life, doing first class work and leaving our home as pristine as they found it - only with better looking floors!"
- Cynthia Levine
Would Recommend to Anyone
"The Hardwood Floor Company has been servicing our needs for our clients over the past year. We have found them to be extremely professional from the Owners (David & Sandra) on down to the installers and office staff. Their #1 priority is complete satisfaction and they are willing to go the extra mile to accomplish just that! Would recommend them (and have!) to anyone."
- Brenda F.
Responsive and Knowledgeable
"This company is great. The entire staff is polite, responsive, and knowledgeable. I would highly recommend them to anyone, and they will certainly be working on my next project(s)!"
- Jason Smith