(541) 706-9377

Frequently Asked Questions

How long will it take to sand and refinish my wood floors?

A lot depends on the size of the project. You should plan for a full week if we’re sanding and finishing your floors. For most projects, this allows the time needed in order to apply the stain and finish coats, while returning all your furniture to its original location. Some projects take longer if they are larger in size or if you’re installing upgraded finishes like Rubio Monocoat, or wire brushing.

How long will it take to install my new floor?

Installation timelines depend on the size of the project, what sort of prep work you want us to do, and what kind of material we’re installing.

For a 1,000 sq.ft. rectangular-shaped room:
No moving of furniture off work area
No demo of existing flooring
No baseboard removal or reinstallation

➤ Luxury vinyl plank: 2-3 days
➤ Pre-finished hardwood: 4-5 days

We’ll take care of all the project details so you can walk in and enjoy your new floor. During an onsite visit, your sales professional will provide you with a good idea of what you should expect for your specific project. Bear in mind, construction is all about problem-solving. Sometimes the problems we encounter take a little longer to solve than our initial projection.

How often should I clean my hardwood floors?

Regular cleaning is the #1 way you’ll extend the life of your floors. Dirt breaks down floor finish, destroys the carpet fiber, and scratches luxury vinyl plank (LVP). You should clean your floors as often as possible and you’ll maximize their lifespan.

In addition, we offer a deep clean for all hard surface flooring using our Bona Scrubber. The Bona Scrubber is a special machine designed for cleaning the ground-in dirt and debris that can’t be removed with a vacuum or microfiber mop. We recommend doing this once or twice a year depending on how heavy your floor traffic is.

When do I know it’s time to recoat my hardwood floors?

You’ll know it’s time to recoat when you clean the floor and it doesn’t look clean when your cleaning solution dries. BE AWARE OF THIS SITUATION, because if you wait too long, and dark grey areas start appearing in high traffic areas, then only a complete refinish will make your floor look beautiful again. A refinish is substantially more costly and disruptive to your life than a recoat.

If you’re not sure it’s time for a fresh coat of finish, then give us a call! We’ll be happy to come out and evaluate your floor while offering our recommendation.

What’s the biggest difference between having a hardwood floor and a luxury vinyl floor (LVP)?

It’s no secret that LVP is a more affordable option than hardwood floors. Both options have their benefits, and it all depends on your wants and needs. If you’re a business with lots of foot traffic or a Central Oregon family that enjoys inside-outside living, then LVP products like COREtec could be the best option for you. Real hardwood floors cost more and are less durable than LVP, but are considered a luxury. If you appreciate the feel and look of organic surfaces, a hardwood floor or engineered hardwood floor is your best option.

Talk to your sales professional about your budget and your lifestyle. We’ll help guide you toward the best flooring option that fits your needs.

How much will an installation by the Hardwood Floor Company cost?

There is a huge range in what can be spent on a carpet, luxury vinyl plank, or hardwood floor project. Key factors to consider are the size or square footage of the job, the type of material, and whether or not you want us to prep your space for installation. We offer free in-home estimates and can give you further pricing guidance in our boutique showroom.

How do I know which floor is the best option for my space?
Our carefully curated design process all starts in the boutique showroom. From there, we’ll get to know you, find out what you’re looking for, and determine what your budget is. Our design team will take the reins and present you with flooring options that best fit your needs.
[/db_pb_accordion]

Manufacturers Displayed in our Showroom